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My Top 3 Reflections On “How To Outrun The DoDo!”

By Shawn Nason / October 25, 2017 /

The Story… This past week, I had the privilege of doing one of my favorite things during the year. I joined a group of health care (yes, two words – not one) innovators from the Innovation Learning Network. We traveled to the Netherlands and spent several days in the wonderful city of Nijmegen. During our…

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What I Thought I Knew – I Learned At “The Network!”

By Shawn Nason / July 19, 2017 /

The Story… This past week Steve and I traveled to Boston to attend the inaugural Innovation Leader event, The Network! There were 50 innovators and disruptors from all industries and walks of life. Now, let me be perfectly honest – most in the room were at one-time involved in corporate innovation and frankly got sick…

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Innovation Is Not Work! Innovation Is A Lifestyle!

By Shawn Nason / February 8, 2017 /

What I Was Doing… This week, as I turned a year older I realized something. In the past year, I have grown ten years wiser! I asked myself why I felt this way. Was it because of something that took place in my personal life? Was it the result of something that happened to me professionally? Could…

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VIDEO BLOG: “Run Forrest Run!” – Running Ahead Of Your Bullies

By Shawn Nason / February 1, 2017 /

What I Was Doing… We all remember the scene in the movie, Forrest Gump, where Jenny and Forrest were walking down the dirt road and three bullies began throwing rocks at Forrest. At first, Forrest did not know what to do. Then Jenny looked at him and said, “Run Forrest Run!” When Forrest began to run, it was…

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#CES2017 & Beyond: Where Has The Consumer Gone?

By Shawn Nason / January 11, 2017 /

What I Was Doing… Well, #CES2017 is history! This past week over 175k people ascended on the Las Vegas Strip to see the coolest and newest technologies for 2017. I have to say, in three days, I walked over 50k steps and saw some amazing technologies. I mean, who doesn’t love drones choreographed to the…

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Who Is The System Designed For? Consumerism: The Priority In Healthcare!

By Shawn Nason / November 16, 2016 /

What I Was Doing – The Story… Well, here I go again! I’m going to get on my pedestal and talk about how frustrating it is to hear about patients (consumers) having unacceptable experiences within our healthcare system. As many of you know, my life and career is focused on creating experiences and innovations that…

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Who The He** Are We Designing For? Healthcare: The Future Is Now!

By Shawn Nason / November 1, 2016 /

What I was doing… This past week I spent three days with 70+ future forward movers and shakers in Austin, Texas. Our group, Innovation Learning Network focused on becoming Architects of Better Futures & the Rites of Passage of the 21st Century: the Ten-Year Landscape with The Institute For The Future. Then we looked at Discussing Design Without Losing…

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What A Toilet, A Car, and A Mouse Can Teach You!

By Shawn Nason / October 26, 2016 /

This past week while reading a few blogs by some of my favorite thought leaders, I came across a blog post by Alan Ayers, The Injustice of Bad Customer Service. In this post, Alan talks about how all of us have been “wronged” by bad consumer experiences. We all love to talk about them, post them…

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Know Me! Surprise Me! Make It Easy For Me!

By Shawn Nason / October 4, 2016 /

Know Me! Surprise Me! Make It Easy For Me! Those three simple statements say so much and should be very easy to do, but it seems like in the world of knowing your consumer and how to best meet their needs it is very difficult. These three principles are no negotiables as a leader within any organization…

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Design-Led Strategy: The New Strategy For Tomorrow!

By Shawn Nason / September 23, 2016 /

Are you listening to me?  Over the past ten years in my career I have had the privilege to meet with hundreds if not thousands of consumers from all walks of life. In this journey, I have focused primarily on well-being and what we could do to enhance one’s well-being. I have come to one conclusion,…

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