Blog

A penny for our thoughts? Nope. These are free. Check out our ideas on life, the universe, and everything disruptive.

#CES2018: Consumers Want Experiences with their Technology

By Shawn Nason / January 18, 2018 /

The Story #CES2018 has come to a close and what a week it was! With over 180,000 people, 4,500 vendors, and cutting-edge technology all around, a colleague and I walked over 50,000 steps in 3.2 million square feet of exhibits. Although we didn’t encounter any breakthrough technologies this year, we enjoyed looking for trends and…

Read More

#CES2017 & Beyond: Where Has The Consumer Gone?

By Shawn Nason / January 11, 2017 /

What I Was Doing… Well, #CES2017 is history! This past week over 175k people ascended on the Las Vegas Strip to see the coolest and newest technologies for 2017. I have to say, in three days, I walked over 50k steps and saw some amazing technologies. I mean, who doesn’t love drones choreographed to the…

Read More

Trends for 2016: Meeting the Customer Where They Are – Customer Forums

By Shawn Nason / January 5, 2016 /

Happy New Year from the Nason Group! With each turn of a new year, many organizations begin to review or employ updated customer experience strategies for their clients. Regardless of the type of customer your organization serves, there are some interesting and engaging trends forecasted for 2016. In an article for Customer Think, author Richard…

Read More