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A penny for our thoughts? Nope. These are free. Check out our ideas on life, the universe, and everything disruptive.

How a simple act of empathy had saved my life

By Shawn Nason / June 4, 2019 / Comments Off on How a simple act of empathy had saved my life

[vc_row][vc_column width=”1/4″][vc_single_image image=”8233″ img_size=”full” alignment=”center”][vc_empty_space][vc_custom_heading text=”by Sarah Crowell, Nason Group Design Strategist” font_container=”tag:h4|text_align:center|color:%23f5671a” use_theme_fonts=”yes”][/vc_column][vc_column width=”3/4″][vc_column_text] The other day I was stuck in traffic during a rain storm and I suddenly realized my thoughts were being interrupted by a familiar, dull pain in my knee. My mind was flooded by memories of the stormy, painful spring…

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Patient Experience Symposium Wrap Up

By Shawn Nason / May 7, 2019 / Comments Off on Patient Experience Symposium Wrap Up

[vc_row][vc_column width=”3/4″][vc_column_text]We just got back from PXS @ Harvard Medical School, where we shared about the power of consumer-centered design through the lens of disruption, and we left enthused about the industry’s shift toward empathy in providing and practicing health care. The symposium is a gathering of healthcare professionals, patient advocates, practitioners, educators, thought leaders,…

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Separating Disturbance from Problem

By Shawn Nason / February 22, 2019 /

[vc_row][vc_column width=”1/4″][vc_single_image image=”7761″ img_size=”full” alignment=”center”][vc_empty_space][vc_custom_heading text=”This week’s blog comes from Matthew Baughan, the Nason Group’s creative catalyst. ” font_container=”tag:h4|text_align:center|color:%23f5671a” use_theme_fonts=”yes”][/vc_column][vc_column width=”3/4″][vc_column_text]Disruption. Good or bad? Or both?   Remember the bratty kid who disrupted the classroom? Not good. Not for the teacher, the other students, or the disruptor. After all, that’s the definition of disruption: A disturbance or…

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Who Gives a Flying Crap?

By Shawn Nason / February 12, 2019 /

[vc_row][vc_column width=”1/4″][vc_single_image image=”7758″ img_size=”full” alignment=”center”][vc_empty_space][vc_custom_heading text=”This week’s blog comes from Robin Glasco, the Nason Group’s executive-in-residence.” font_container=”tag:h4|text_align:center|color:%23f5671a” use_theme_fonts=”yes”][/vc_column][vc_column width=”3/4″][vc_column_text] “Perhaps travel cannot prevent bigotry, but by demonstrating that all peoples cry, laugh, eat, worry, and die, it can introduce the idea that if we try and understand each other, we may even become friends.”                …

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A Game-Changing Lunch at Wendy’s

By Shawn Nason / January 30, 2019 /

[vc_row][vc_column width=”1/4″][vc_single_image image=”7697″ img_size=”full” alignment=”center”][vc_empty_space][vc_custom_heading text=”This week’s blog comes from Ryan Mulligan, the Nason Group’s Chief Empathizer. ” font_container=”tag:h4|text_align:center|color:%23f5671a” use_theme_fonts=”yes”][/vc_column][vc_column width=”3/4″][vc_column_text]My family eats at Wendy’s a lot. It’s one of the few places where our son, Hobbs, can actually sit through an entire meal, giving us a sense of normalcy. Hobbs has autism and wears…

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Cheers for a Disruptive 2019!

By Shawn Nason / January 9, 2019 /

[vc_row][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″][vc_column_text]When you think about it, hope is a disruptive word. Well, at least it can be. Often, when we hope for something, we’re looking for change and change means that we’re not particularly happy with the way things are now. In disruption-speak, it’s being sick and tired of the status quo. We asked…

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Reflections From The Disruption Lounge

By Shawn Nason / December 4, 2018 /

Last week, the Nason Group joined with over 300 passionate people at the Next Generation Patient Experience (NGPX) Conference in San Diego, CA. The week was filled with powerful speakers, engaging conversations, and plenty of high-octane networking. Among other things at the event, we sponsored a disruption lounge in the exhibit hall where we invited…

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Disruption Is in the Air

By Shawn Nason / August 30, 2018 /

When the Nason Group leads a sprint (a fast-paced gathering that solves big, hairy problems in a ridiculously short amount of time), we don’t call the attendees “participants.” There’s nothing wrong with being a participant, of course, but it’s not the mindset we need people to have if they’re serious about changing the healthcare system.…

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The Shift In The Atmosphere: Moving From Talking To Experiencing

By Shawn Nason / July 4, 2018 /

What do you get when you bring together over 300 design-oriented people who have a passion for changing the healthcare landscape? You get the 2018 HXD Conference that the Nason Group helped sponsor last week in Boston. It was two days of bold presentations, stimulating conversations, and high-powered networking around the theme of improving health…

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You Are Invited To My Bell Ringing Ceremony! #NoMoreChemo Party!

By Shawn Nason / May 2, 2018 /

The Story Last week, Michael and I returned to Las Vegas to work with one of our partners, Cure 4 The Kids. Over the past few months, we’ve enjoyed getting to know their team and organization as we’ve begun helping them shape their strategy for the next few years. On the first morning of our…

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