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[vc_row][vc_column width=”3/4″][vc_column_text]As Tiger Woods roared victoriously on the 18th green of Augusta to celebrate his first major victory in over a decade, millions watched, enthralled. After all, they’d seen something special. It was the culmination of an epic comeback story that’ll be passed down from generation-to-generation. While few have fallen from grace quite like Woods,…
Read MoreThe Story 2017 was an amazing year both professionally and personally. I celebrated 20 years with my amazing wife who, if it were not for, I would be completely crazy. (Thank you, Carla, for who you are to me and for everything you do for me.) As a parenting team, we saw lots of firsts…
Read MoreThe Story… This past week, I had the privilege of doing one of my favorite things during the year. I joined a group of health care (yes, two words – not one) innovators from the Innovation Learning Network. We traveled to the Netherlands and spent several days in the wonderful city of Nijmegen. During our…
Read MoreThe Story… Earlier this year I wrote part one of this post with “Owning Your Story! Sharing Your Story! The Power Of Your Story! Here I shared, my personal journey and story about being a Native American and the rich heritage it brings to my life. At the end of the blog I stated: “Personally, I…
Read MoreWhat I Was Doing: My Story… Over a year ago I wrote a blog post titled, The Power of Yes In Innovation. I wrote these words: Each day I try to live the POWER OF YES–the power to give people the freedom to explore, test, and win, the power to let my children be all they want to…
Read More2016 has been an extraordinary year for me – both professionally and personally. From reconnecting with old friends to stepping into one of the most rewarding experiences in my career – I have made new friends, been challenged by old ones, and found myself inspired by the world around me. I Learned! I Rejoiced! I Gave!…
Read MoreLast week I shared what I believe to be three key principles a leader needs to embrace when setting forth to break down organizational silos. I would like to take this week and dig a bit deeper into this subject. For many leaders, while they understand their organization is siloed and this is stagnating their growth, finding direction can…
Read MoreRecently my team and I met with a healthcare organization to discuss transformative change around their consumer experience practices. Their CEO handpicked the attendees – and they represented all aspects of the company. Each one, in their own unique and specific way, held responsibility for consumer and employee experience. It was this CEO’s hope that…
Read MoreWhat I Was Doing – The Story… Well, here I go again! I’m going to get on my pedestal and talk about how frustrating it is to hear about patients (consumers) having unacceptable experiences within our healthcare system. As many of you know, my life and career is focused on creating experiences and innovations that…
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